The Rise and Fall of Starbucks

Nov. 4, 2009 | By Larry Mantle

I'm fascinated by what Starbucks says about us as Americans -- at least those of us who can afford to go there and choose to do so. How did the company take hold so quickly, and what does it offer above and beyond its beverages? That's one of our topics tomorrow, as we talk with the author of, "Everything but the Coffee: Learning About America from Starbucks." The book's written by Temple University professor Bryant Simon.

This morning we had excellent listener questions for GOP gubernatorial candidate Tom Campbell. We're looking forward to having Jerry Brown with us, once he formally declares.

Stephanie Guzman
2 weeks, 2 days ago

The key to Starbucks' success is consistency. Imagine being able to access a feeling of home anywhere you travel. (Studying abroad in Madrid, whenever I missed home I'd go to Starbucks). Not only is the menu the same, but the decor and atmosphere.

Their "fall" occurs when they market to the wrong community. They can be sucessful in tourist areas where people are too afraid to try a local place. However, they fail to foresee their unpopularity in places like say, Silverlake, where residents pride themselves for being "local," kitschy, and anti-corporate.

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